DIGITAL THINK TANK

Creating World Class Customer
Experience

June 4th | 11am CET

How do you keep up with the pace of change without overwhelming your organization?

Digital transformation in the finance sector has proven a bumpy road. Faced with the constantly evolving demands of the modern consumer and increasing disruption from rapidly emerging technologies, financial organizations are under more pressure than ever to adapt and innovate. In an already fast-paced industry, COVID-19 has further accelerated digital transformation.

Tremendous technological advances have impacted customer expectations. Now more than ever, customers are looking for a rich and meaningful experience when banking and banks are looking for compelling ways to remain relevant.

Discussion Topics

How can we use emerging technologies holistically to create relevant customer experiences?

How can organizations more effectively use the opportunities presented by data analytics and machine learning to create value?

Bridging the gap between business and IT to create a unified approach

KAM CHANA – SUBJECT MATTER EXPERT
KAM CHANA – SUBJECT MATTER EXPERT

Global Head of Digital Strategy & Innovation at Temenos

Kam is a highly respected digital banking technology influencer and thought leader. Kam supports Temenos' clients in navigating the digital landscape and formulating customer centric and data led strategies around customer engagement.

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