Raising Digital Maturity to CreateWorld Class Customer Experience

May 25th 2021 | 3pm – 4:30pm SGT

How do you compete to win in the fast-paced digital economy?

In an already fast-paced industry, COVID-19 has further accelerated digital transformation – and the pace of acceleration is unlikely to slow down any time soon. Now more than ever, financial organizations are under pressure to adapt and innovate as they face the constantly-evolving-demands of the modern consumer and increasing disruption from rapidly emerging technologies.
Today’s customers look for a rich and meaningful experience while banks look for more compelling ways to remain relevant.

Discussion Topics

How can we holistically embrace technology, data and services to create relevant customer experiences?

How can digital technology be used to help develop an effective strategy to address the criticality of customer retention?

How can we win customer relationships through digital banking, and give Tech Companies and FinTechs a run for their money?


Global Head of Digital Strategy & Innovation at Temenos

Kam is a highly respected digital banking technology influencer and thought leader. Kam supports Temenos' clients in navigating the digital landscape and formulating customer centric and data led strategies around customer engagement.

About Temenos

Temenos is a world-leading banking technology provider that delivers outstanding banking experiences to more than 1 billion customers all around the world. With a platform for business transformation, Temenos helps financial institutions to accelerate their digital transformation and reimagine the way that they engage with their customers through both, the digital and physical channels, creating a consistent and seamless experience. It’s digital banking without limits!

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