DIGITAL THINK TANK

Creating ‘’Customers for Life’’

July 22nd 2021 | 2pm – 3:30pm SGT

How do you compete to win in the fast-paced digital economy?

In an already fast-paced industry, COVID-19 has further accelerated digital transformation – and the pace of acceleration is unlikely to slow down any time soon. Now more than ever, financial organizations are under pressure to adapt and innovate as they face the constantly-evolving-demands of the modern consumer and increasing disruption from rapidly emerging technologies.
Today’s customers look for a rich and meaningful experience while banks look for more compelling ways to remain relevant.

Discussion Topics

How can we holistically embrace technology, data and services to create relevant customer experiences?

How can we win customer relationships through digital banking, and give Tech Companies and FinTechs a run for their money?

How can banks bring more human touch to digital banking experiences that help build stronger customer emotional connections to improve loyalty and retention?

Nicholas Edwards – SUBJECT MATTER EXPERT
Nicholas Edwards – SUBJECT MATTER EXPERT

APAC Regional Director - Temenos Infinity

Nick has 15 years financial services experience and currently is responsible for Temenos’ digital banking product sales across the Asia Pacific. He joined Temenos number of years ago through the acquisition of a born in the cloud fintech business, Avoka Technologies where he ran the go-to-market for Australia and New Zealand.

About Temenos

Temenos is a world-leading banking technology provider that delivers outstanding banking experiences to more than 1 billion customers all around the world. With a platform for business transformation, Temenos helps financial institutions to accelerate their digital transformation and reimagine the way that they engage with their customers through both, the digital and physical channels, creating a consistent and seamless experience. It’s digital banking without limits!

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