Covid has forced Borrowers and Lenders to rethink how they interact with each other.

With credit at the heart of most customer relationships, the need for customer digital-first experience while helping bankers identify, engage, close, and grow customer relationships has never been more prevalent.

In the aftermath of the credit crisis, banks that invested in innovative front-to-back platforms with fully SaaS and Cloud-ready solutions – emerged as winners as they were able to reduce costs, enhance revenue growth, create efficiencies while also standardising processes and lending products.

Discussion

Topics

How changes in technology and customer behaviour drive demand for digital-first lending?

How to compete by meeting Customer Expectations through Relationship-Based Digital Lending?

How to design a successful digital lending transformation strategy with an end-to-end journey?

SUBJECT MATTER EXPERT

Holger Lehmann

VP & Global BSG Manager for Digital Banking at Temenos

Holger brings more than 20 years of experience in the field of enterprise software for financial service providers: from multi-channel banking to channel & sales solutions - all the way through to core banking and applications. He joined Temenos in 2008 to further develop many different areas of software engineering and business solutions, where he is now Head of Front Office and Digital Banking business solutions for 10 consecutive years.

ABOUT

Temenos

Temenos ist ein weltweit führender Anbieter von Bankentechnologie und ermöglicht herausragende Bankerlebnisse für mehr als eine Milliarde Bankkunden weltweit. Mit seiner Plattform für geschäftliche Transformation unterstützt Temenos Finanzinstitute dabei, ihre digitale Transformation zu beschleunigen und die Art und Weise neu zu gestalten, wie sie mit ihren Kunden über digitale und physische Kanäle interagieren. So entstehen konsistente und nahtlose Kundenerlebnisse. Digital Banking ohne Grenzen.

The Lending Revolution