Covid has forced Borrowers and Lenders to rethink how they interact with each other.

With credit at the heart of most customer relationships, the need for customer digital-first experience while helping bankers identify, engage, close, and grow customer relationships has never been more prevalent.

In the aftermath of the credit crisis, banks that invested in innovative front-to-back platforms with fully SaaS and Cloud-ready solutions – emerged as winners as they were able to reduce costs, enhance revenue growth, create efficiencies while also standardising processes and lending products.



How changes in technology and customer behaviour drive demand for digital-first lending?

How to compete by meeting Customer Expectations through Relationship-Based Digital Lending?

How to design a successful digital lending transformation strategy with an end-to-end journey?


Holger Lehmann

Speaker 1

VP & Global BSG Manager for Digital Banking at Temenos


Holger brings more than 20 years of experience in the field of enterprise software for financial service providers: from multi-channel banking to channel & sales solutions - all the way through to core banking and applications. He joined Temenos in 2008 to further develop many different areas of software engineering and business solutions, where he is now Head of Front Office and Digital Banking business solutions for 10 consecutive years.



Temenos is a world-leading banking technology provider that delivers outstanding banking experiences to more than 1 billion customers all around the world. With a platform for business transformation, Temenos helps financial institutions to accelerate their digital transformation and reimagine the way that they engage with their customers through both, the digital and physical channels, creating a consistent and seamless experience. It’s digital banking without limits!