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How do you compete to win in the fast-paced digital economy?


In an already fast-paced industry, COVID-19 has further accelerated digital transformation – and the pace of acceleration is unlikely to slow down any time soon.

Now more than ever, financial organizations are under pressure to adapt and innovate as they face the constantly-evolving-demands of the modern consumer and increasing disruption from rapidly emerging technologies.

Today’s customers look for a rich and meaningful experience while banks look for more compelling ways to remain relevant.

Join us for this exciting Digital Think Tank in partnership with Temenos in discussing the topics below.


Discussion

Topics

How can we holistically embrace technology, data, and services to create world class customer experiences?

How can banks bring more human touch to digital banking experiences that help build stronger customer emotional connections to improve loyalty and retention?

How changes in technology and customer behavior drive demand for digital-first lending?

SUBJECT MATTER EXPERT

Javier Hermida

Speaker 1

Head of Digital, Middle East and Africa at Temenos

Temenos

Temenos launched Infinity, a breakthrough digital front office product, in January 2019. Javier heads up the Digital Channels business across Africa and is responsible for aligning the organisation’s sales capability across the continent with the needs of a market, which is increasingly focused on improving its Digital capabilities. Passionate about digital customer engagement, Javier has worked with Bankers from over 50 countries on 5 continents to improve the customer experience of banking brands.

ABOUT

Temenos

Temenos ist ein weltweit führender Anbieter von Bankentechnologie und ermöglicht herausragende Bankerlebnisse für mehr als eine Milliarde Bankkunden weltweit. Mit seiner Plattform für geschäftliche Transformation unterstützt Temenos Finanzinstitute dabei, ihre digitale Transformation zu beschleunigen und die Art und Weise neu zu gestalten, wie sie mit ihren Kunden über digitale und physische Kanäle interagieren. So entstehen konsistente und nahtlose Kundenerlebnisse. Digital Banking ohne Grenzen.